Settings

Via the “Settings” screen you can control the following:

• Clocks displayed under the “Itineraries” screen
• Risk Mitigations suggested for each itinerary
• Whether e-mails are automatically sent to travellers with their itineraries are approved
• Flight Alert subscriptions
• Traveller Portal settings
• Alert feed settings

Configure World Clocks

Add a Clock

1. Click "Settings" from the left-hand side navigation menu
2. Under the "World Clocks" section, select a time zone from the "New Clock Timezone" drop-down list
3. Enter a label for the clock in the "Clock Name" text box
4. Click "Add Clock"

Delete a Clock

1. Click "Settings" from the left-hand side navigation menu
2. Under the "World Clocks" section, click the "trash can" icon next to the clock you wish to delete

Configure Risk Mitigations

Risk Mitigations are suggestions for precautions travellers should take when travelling to regions of certain risk levels. For example, when travelling to a high or extreme risk region, travellers should take a satellite tracker.

Add a Risk Mitigation

1. Click "Settings" from the left-hand side navigation menu
2. Under the "Risk Mitigations" section, enter a mitigation description (such as "Take satellite tracker") into the "New Mitigation" text box
3. Select which risk levels the mitigation should apply to using the "Risk Values" drop-down lists
4. Click "Add Mitigation"

Delete a Risk Mitigation

1. Click "Settings" from the left-hand side navigation menu
2. Under the "Risk Mitigations" section, click the "trash can" icon next to the mitigation you wish to delete

Itinerary E-Mail Configuration

The "Itineraries" tab lists the e-mail to which itineraries should be sent for parsing.

Configure Itinerary Update Behaviour

To preserve manual updates across automatic itinerary updates, enable the "Preserve entries or segments that are created manually" option.

Configure Flight Alert Subscriptinos

The "Flight Alerts" tab allows arbitrary e-mail addresses to be configured to receive status alerts for all flights in all itineraries in a tenant (see the Itineraries article for information on how to subscribe on a per-itinerary basis).

Subscribe to Flight Alerts

1. Click "Settings" from the left-hand side navigation menu
2. Under the "Flight Alerts" section, enter the e-mail address into the "Subscriber Email" text box
3. Select which events to subscribe to using the "Events" check boxes
4. Click "Add Subscriber"

Delete a Subscription

1. Click "Settings" from the left-hand side navigation menu
2. Under the "Flight Alerts" section,click the "trash can" icon next to the subscription you wish to delete

Configure Alert Feeds

You can turn alert feeds on or off as required. If you are interested in a feed that is not listed, please contact your Support Desk.

1. Click "Settings" from the left-hand side navigation menu
2. Under the "Alert Feeds" section, check the boxes to enable / disable alert feeds as required
3. Click "Save"

Traveller Portal Settings

You can configure Traveller Portal settings (such as self-service sign-up) via the "Traveller Portal" tab

Enable Self-Service Sign-Up

You can allow users to sign-up for GAP services (inclduing the GAP Guardian app) using the Traveller Portal's self-service sign-up function

1. Click "Settings" from the left-hand side navigation menu
2. Under the "Traveller Portal" tab, check the "Enable self-service sign-up" option
3. If you want to provide a link to the sign-up form on the login page, enable the "Show self-service sign-up on login page" option.
4. By default, accounts for new users who sign up via this mechanism are disabled. To change this to enabled, check the "Create new users as enabled" option.
5. If you wish administrators to receive notifications when new users sign up, check the "Send new sign-up notification to administrators via e-mail" option.
6. New users are required to validate their accounts by following a link supplied in an e-mail. If you want this link to direct them to the Traveller Portal instead of the GAP Portal, check the "New sign-up welcome e-mails should contain link to the Traveller Portal instead of GAP Portal" option.