Understanding Custom Device Modes

You can now remotely begin monitoring or enable a Check-In Schedule when using your SPOT or inReach device. To utilize this feature, navigate to the Tenant page and select Custom Device Modes. Note that if using Check-In Schedule mode, the schedule must first be assigned to the device from the portal. Similarly, if using Monitoring mode, the monitoring interval must first be assigned to the device from the portal.

When using Check-In Schedule mode for a SPOT device the check-in button is used to enable the assigned Check-In Schedule (and for subsequent check-ins) and the custom text button is used to disable the schedule. If using Monitoring mode, the check-in button is used to begin monitoring and the help button to end monitoring.

For the inReach device, these modes are controlled by 3 preset messages on the device. For Check-In Schedule mode, preset 1 is used to enable the schedule, preset 2 to check in, and preset 3 to disable the schedule. If using Monitoring mode, preset 1 is used to begin monitoring, preset 2 to check in, and preset 3 to end monitoring.

Change the Device Mode:

To change the device mode:

Note: Changing these settings affects all devices in a tenant.

  1. Click "Options"
  2. Click "Tenants"
  3. Click the tenant for which you wish to change the default features
  4. Click "Custom Device Modes"
  5. For each device type (inReach / SPOT), select the appropriate mode
  6. Click "OK"

Custom Device Modes screen