Managing Cross Tenant Collections

Cross Tenant Collections are collections of devices and users that allow you to grant users access to devices.

If you add 3 devices and 4 users to the same collection, those 4 users will be able to see those 3 devices when they log in to the portal (in addition to any devices that are explicitly assigned to them). The users will be able to perform all actions on the devices granted to them based on their User Role

Add a new Cross Tenant Collection

  1. Click "Options"
  2. Click "Cross Tenant Collections"
  3. Click "+"
  4. Enter a name for the collection in the "Collection Name" text box
  5. Select a tenant in which the collection will reside from the "Tenant" drop-down list
  6. Click "OK"
  7. Drag and drop the relevant devices into the middle of the window to add them to the collection
  8. Groups of devices may be added to the collection by clicking on the "Groups" tab
  9. All current devices in a tenant may be added to the collection by clicking on the "Tab" tab
  10. Click "Save"

Assigning users to a Cross Tenant Collection

  1. After creating the collection and adding devices, click "Assign Users to Collection"
  2. Drag and drop the relevant users into the middle of the window to add them to the collection
  3. Click "Save"

Edit a collection

  1. Click "Options"
  2. Click "Cross Tenant Collections"
  3. Click on the name of the collection you wish to edit

To change the collection’s name:

  1. Click "Rename"
  2. Amend the name in the "Collection Name" text box
  3. Click "OK"

Delete a collection

  1. Click "Options"
  2. Click "Cross Tenant Collections"
  3. Click on the name of the collection you wish to edit
  4. Click "Delete"
  5. Click "Yes, Delete"