How to register an Iridium Extreme on GAP

Purpose & Scope

Before you register an Extreme on GAP, you must ensure that you have provisioned the handset on Iridium SPnet for SBD or LBS. If you do not know the email address to add on SPnet, then please contact the Support Desk.

If you are not familiar with SPnet, please contact your airtime service provider.

In addition, you must have an account on the portal to configure the device as detailed below.

Procedure

Configure the Iridium Extreme device:

1. On the keypad, enter *#575# - This puts the phone in portal registration mode.
2. The phone should display a 5 digit registration number.
3. You then enter the PIN number from the portal or one provided by your service provider or administrator.
4. Your Extreme is now linked to the portal.

How to obtain the PIN code:

If you have an account already, log in and navigate to the Device>Configuration>Advanced page where the PIN number for the handset is displayed. This is the PIN number that you enter on the handset.

If you do not have an account, click the “Sign Up” link on the login page and follow the instructions. This will create an account and generate the PIN number you need for the handset.

If there is no “Sign Up” link on your portal, you must contact your service provider. Some service providers will provide this service for you and pre-register your device. If so, then you can skip this section.

The following information must be entered:

• VAR Code - The 4 digit VAR code will be supplied with your device. If you do not have this code, then contact your service provider.
• IMEI Code – The IMEI number of the device you are registering.
• Registration Code – The code provided on the screen of the Iridium Extreme™ device. To obtain the registration code on your device, from the home screen, dial: *#575# and press the green key. If you have another device type, then you must obtain the Registration Code from your service provider.
• Friendly Name – The name your device will be known by on the portal. If you do not complete this field then the IMEI number will be displayed. • E-mail Address – Your e-mail address. This will be you user name for your account.
• Security Question/Answer - The question and answer will be used as an additional security check if you forget your password. Choose a question and answer that is memorable and only known to you.

If your device is already registered and you attempt to register again, the message “The specified device is already registered” will display on the page. If you cannot login at this stage, then contact your service provider.

Once you have completed this step, the portal will display a page containing a PIN code. This code needs to be entered into your device. Additionally, an e-mail will be sent to the e-mail address entered in the previous step. The email contains a verification link that must be clicked to complete the registration process and create your account.  

Additional Comments

 Before undertaking this procedure, you should ensure that the Iridium Extreme is provisioned on SPNet for SBD. If you do not know the e-mail addresses to configure for SBD, please contact the Support Desk on support@two10degrees.com.