Importing multiple devices from CSV file

You can add multiple devices to the system without needing to add them one by one. Device details are passed in a CSV file that is typically exported from another system or created in an application like Microsoft Excel.

CSV file

Here is an example of a CSV file.

Device ID,Device Type,Friendly Name,Assigned User Email,Description,Phone Number,SIM Card Number
300234000089654,Iridium Extreme,Extreme 654,,,,
300234000095648,NAL Shout Nano,Shout,,,,
300234000078969,NAL Shout Nano,Shout 2,,Peter's Shout,,
490154203237518,Lone Worker for iPhone,LW iPhone,,,,
490154203237987,Lone Worker for Android,LW Android,,,,

The file must contain the following columns:

To import the devices

  1. Click "Options"
  2. Click "Tenants"
  3. Choose the tenant you want to use
  4. Click "Import Devices from CSV"
  5. Click "Select CSV file" and choose your file

The system will then validate the data, this can take a while depending on number of records in your CSV file.

If there are any errors in the data, a validation message is displayed for every record. You will need to fix the issues in your CSV file and try the import again.

When validation passes successfully you can review the devices. If all values are correct, the devices can be imported by clicking the "Import" button.